RoofMetric

Denied claim? Underpaid scope? Rescue it.

You have seen it a hundred times: a legitimate hail or wind claim gets denied, or the carrier's scope pays half of what the roof actually needs. The job dies, the homeowner is stuck, and you walk away with nothing. Claim Rescue turns that dead file into a paid referral.

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What Claim Rescue does

Claim Rescue connects your denied and underpaid claims to a network of licensed public adjusters and appraisers who dispute carrier decisions for a living. You refer the claim in about a minute from the customer's profile. If a claims professional takes it on, they get the full case file and fight the claim, the homeowner gets a real shot at the settlement they are owed, and you get paid cash for the referral.

No cost to you. No cost to your customer. The claims professional pays to take the referral on, and your cut is sent to your bank through your connected Stripe account.

How it works

  1. Refer the claim in one click

    Open the customer's profile, hit Claim Rescue, and confirm the carrier details. RoofMetric packages the claim automatically from what is already on file: the carrier's estimate line items, your estimate, and the damage photos.

  2. The homeowner approves

    Your customer gets an email explaining the referral and must approve it before anything is shared. If they decline, nothing moves. Their consent comes first, always.

  3. Licensed pros review it, identity protected

    Approved claims appear to public adjusters and appraisers working the area. They see the claim status, the carrier's numbers, the scope line items, and the photos, but every identifying detail about your customer stays hidden until a professional commits.

  4. The full file transfers

    When a professional takes the claim on, the complete customer file, including documents, photos, notes, and estimates, transfers to them instantly. No email chains, no re-uploading, no lost paperwork.

  5. You get paid cash

    Your referral reward is sent as real money to your connected Stripe account and lands in your bank on your normal payout schedule. Not points, not platform credit. Cash.

Why contractors use it

Frequently asked questions

Is my customer's personal information shared?

Not until the homeowner approves the referral and a claims professional purchases it. Before that, reviewers see only the general area, claim status, photos, and line items with identifying details removed.

What does it cost?

Nothing, for you or your customer. The claims professional pays for the referral, and you receive a share of that fee as a cash payout.

Who takes the claims on?

Licensed public adjusters and appraisers in the ClaimZilla professional network, matched to the customer's area.

How fast do I get paid?

The payout is transferred to your connected Stripe account the moment a professional takes the claim on, then pays out to your bank on your regular Stripe schedule.

What kinds of claims qualify?

Any residential property claim that was denied or underpaid, most commonly hail and wind roof claims where the carrier's scope does not match the real damage.

Stop leaving denied claims on the table

Claim Rescue is included with RoofMetric. Try every feature free for 14 days, no credit card required.

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The rest of the job, not just the measurement

A referred claim starts with a call from somebody who is already frustrated with their carrier. That call should reach a business number with a shared log, not a personal cell that is currently on a roof.

Front Desk: a business line that rings your phone

A real business phone number for your company, built in. Place and answer calls, keep a shared call log the whole team can see, and text customers from a number that is not your cell. Incoming calls ring your iPhone with the standard call screen, on the lock screen, whether the app is open or closed. Every paid plan includes a real business phone number, free, with 120 minutes a month. See how Front Desk works.

Tax Central: expenses, receipts and W-9s

Track business expenses by job and by Schedule C category, so profit per job is a number you can see rather than one you work out in January. Scan a receipt with your camera, and collect a signed W-9 from every subcontractor you pay. See what each plan includes.

Front Desk and Tax Central, answered

Does RoofMetric include a business phone number?

Yes. Every paid plan includes a real business phone number at no extra cost, with 120 minutes a month. You pick your own local number in about thirty seconds. Calls and texts run from the app or a browser and always show the business number rather than a personal cell, and every call files itself against the customer it came from.

What does the AI receptionist actually do?

Turn on the AI receptionist and she answers when you cannot. She knows your services, your hours and your service area, books estimates straight onto your calendar, takes a message when the caller needs a person, and emails you the recording and a summary. Both sides are told the call is recorded, and recording can be switched off. It is optional: the business line works on its own with your team answering.

Do incoming calls ring the phone when the app is closed?

Yes, on iPhone. Front Desk calls ring with the standard iPhone call screen, on the lock screen, whether the app is open, in the background or closed, and appear in Recents like any other call. An Android build is in development with no release date announced.

Can I track expenses and 1099 paperwork in RoofMetric?

Yes, in Tax Central. Track business expenses by job and by Schedule C category, scan a receipt with your camera to fill in the vendor, amount and category, and collect a signed W-9 from every subcontractor you pay. Taxpayer numbers are encrypted and shown only as the last four digits.